Examining the Library as a Site for Intervention: A Mixed-Methods Case Study Evaluation of the “Innovative Solutions to Homelessness” Project     

Teresa Hill  Katherine A. Tamminen 《图书馆管理杂志》2020,60(5):470-492

Abstract

This study examined a project that delivered social work services to homeless individuals. A mixed-methods case study was conducted using quantitative and qualitative data from 93 library employees and the project’s Homelessness Prevention Outreach Worker (HPOW). There was an increase in the number of clients accessing community supports during the project, and the HPOW was integral to the provision of support and resources to homeless individuals. Staff training was associated with significantly greater knowledge, comfort, and skills in working with homeless individuals. These findings can inform the delivery and implementation of similar programs for homeless individuals.  相似文献   

美国《图书馆杂志》“年度图书馆”奖获得者服务特色分析     

谈大军  王梦迪 《图书情报工作》2020,64(7):145-152

[目的/意义] 对美国《图书馆杂志》从1992年开始设立的"年度图书馆"奖的评选标准以及获奖图书馆的特色服务进行研究，旨在为我国图书馆开展特色化服务提供借鉴。[方法/过程] 通过网络调查法和案例分析法，对2000-2018年获得"年度图书馆"奖的19所图书馆开展的特色服务进行比较分析。[结果/结论] 获奖图书馆的服务特色：重视公民教育，强化教育职能；强调均等服务理念，体现人文关怀；提供多元社区信息服务，参与社区建设；树立品牌意识，打造品牌项目。对我国图书馆界的启示：科学合理地进行角色定位；积极参与社区贫困计划；强化特色服务品牌意识；拓宽合作领域。  相似文献   

学术乃天下之公器——哈佛燕京图书馆馆长郑炯文访谈     

谢欢 《中国图书馆学报》2020,46(4):126-131

2019年7月22日,南京大学谢欢博士对哈佛燕京图书馆馆长郑炯文先生就北美东亚图书馆发展相关问题进行访谈。东亚图书馆肇始于欧洲,起源于传教士对文史哲印刷文献的专题收集,与汉学发展紧密相关；美国东亚图书馆在第二次世界大战后取得了快速的发展,如今美国已成为西方世界东亚研究的中心。华人图书馆员是北美东亚图书馆从业人员中非常重要的群体,三代华人图书馆员各具专长,为北美东亚图书馆发展做出了贡献。郑炯文先生自担任哈佛燕京图书馆馆长以来,主要致力于以下三方面工作:①整理裘开明、吴文津担任馆长期间收集的文献；②开放馆藏,将哈佛燕京图书馆的资源面向全世界学者开放；③推动中美图书馆员交流合作项目。  相似文献   

个性服务视域下的高校档案数据库建设     

沙敏 《档案管理》2020,(3):115-116

本文通过研究当前高校档案管理的重要性,结合实际的档案需求情况,分析了档案专题数据库基本的几种类型,来满足高校群体对档案信息的个性化需求,并通过对档案专题数据库模式的分析,制定了具体的应用措施,以便能够为相关人员提供信息参考。  相似文献   

Student success pocket-graphic: a mountain of data transformed     

Karen Briere  Kelly Drifmeyer 《Public Services Quarterly》2020,16(1):48-58

Abstract

How does a small community college library, without marketing experience or budget, advocate for its value to a campus community and its administrators? We did so by creating an engaging, bright, and easy-to-read “pocket-graphic.” In this column, we reflect on the process of shaping a multi-use product out of a mountain of data. Through research in design practices, field observations of popular information tools, and an uncomfortable step into braggadocio, we learned to articulate the successes of our library. Our “pocket-graphic” told our story, yes – but it also provoked surprise, questions (“you really have all that?”) and delight in the lesser known successes (“you really DO all that!”). In the process, we connected our students more deeply to helpful services and resources, faculty to supportive instruction, and positively changed the tone of conversation with all our stakeholders. By turning data points into selling points, we found insights and a focus that moved our own development forward, helping ourselves to define improved priorities for advancing our critical role in student success.  相似文献   

Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

Applying artificial intelligence technique to predict knowledge hiding behavior     

《International Journal of Information Management》2019

Drawing on psychological ownership and social exchange theories, this study suggests theoretical arguments and empirical evidence for understanding employee reactions to distributive, procedural, and interactional (in)justice — three crucial bases of employees’ feelings of social self-worth. Utilizing field data and artificial intelligence technique, this paper reveals that distributive, procedural, and interactional (in)justice contribute to higher levels of knowledge hiding behavior among employees and that this impact is non-linear (asymmetric). By reuniting the discourses of organizational justice and knowledge management, this study indicates that feelings of psychological ownership of knowledge and the degree of social interaction are mechanisms that work with organizational (in)justice to influence knowledge hiding behavior. The current research may inform contemporary theories of business research and provide normative guidance for managers.  相似文献   

商业性档案培训服务SWOT分析     

孙大东  彭登辉 《档案与建设》2020,(2):18-21,44

随着档案行业的发展和市场经济的推动,商业性档案培训服务应运而生,并逐渐展示出了强大的活力,这无疑为档案事业的发展提供了新思路、新动力、新方法。文章运用SWOT分析法,对商业性档案培训服务内部的优势、劣势以及外部的机会、威胁因素进行分析,进而提出了相应的发展思路和建议,以期推动商业性档案培训服务能够突破传统思想束缚、完善运营机制,使之成为档案事业发展的新增长点。  相似文献   

图书情报学领域学科交叉及其国家差异的动态分析     

王思茗  滕广青 《图书情报知识》2020,(3):109-118,F0003

[目的/意义]领域知识的跨学科交叉研究能够打破学科间的壁垒,有助于发现重大科学问题的解决方案。[研究设计/方法]基于图书情报学领域文献题录信息构建轻量级领域知识图谱,从中提取学科信息、国家信息、时间信息及其关联,采用时间与空间相结合的多维度分析方法,对学科交叉的演化进程以及国家差异进行跟踪与分析。[结论/发现]图书情报学领域内学科交叉现象日渐显著,各国家的学科交叉程度与倾向存在差异,一些目前尚不突出的交叉学科方向值得关注。[创新/价值]采用多维度视角分析学科交叉现象,相关结论可以为国家科技战略制定及学科发展规划提供有益参考。  相似文献   

Does service learning affect the development of intercultural sensitivity? A study comparing students’ progress in two different methodologies     

《Int J Intercult Relat》2021

Numerous studies have highlighted Intercultural Sensitivity (IS) as a key competence in an increasingly multicultural society. This study examined the extent to which a cohort of first year undergraduate students enrolled on the same Didactics course, and in two different training modalities – Service Learning (SL) and non-Service Learning (non-SL) – developed IS. It was based on a quasi-experimental design of repeated pre-test and post-test measures, comparing the two groups. The sample consisted of 233 Spanish students at higher education institutions, and data was collected using the Intercultural Development Inventory (IDI). The SL group displayed significantly higher levels of IS in all factors except in the denial/defence and minimization stages. Results indicated the effectiveness of SL regarding specific subscales within the IDI instrument. The findings add new depth to our understanding regarding which teaching methodologies contribute to the development of IS and to the training of active citizens in Spanish university students. The discussion focuses on the need for intercultural service experiences to promote IS. The results have broad implications for policymakers and educators who are interested in enhancing transformative educational experiences and effective teaching methodologies for developing students’ IS in higher education.  相似文献